Last updated: today. Effective immediately.
This is the Zero Hour privacy policy. It is intentionally short because Zero Hour intentionally collects very little. If you find any of this misleading, contradicted by our actual behaviour, or just unclear, email help@skella.com.au and we will fix it.
What Zero Hour does not collect
- Your eBay username.
- Your eBay password. We have no field for one anywhere in the extension.
- Any cookies, session tokens, or authentication data from eBay. The bid is placed inside a real eBay tab where the cookie travels natively on the request; the extension does not copy, transmit, or persist it.
- The items you snipe. Your snipes live in chrome.storage.local on your own machine.
- Your name, phone number, postal address, IP address, browser fingerprint, or device identifier. (For Pro users: we store the email you used at Stripe checkout, used only to bind Pro to a browser; never marketed, never shared.)
- Any browsing data. Zero Hour does not have access to your browsing history.
- Telemetry, analytics, or usage events. The extension makes no calls to any analytics platform.
What Zero Hour does collect
Install ID
A random UUIDv4 generated on first install, stored in chrome.storage.sync. Survives Chrome reinstalls if Chrome Sync is enabled. For free users, this is the only thing transmitted to Zero Hour's servers; it's used purely to determine whether the install is on Free or Pro.
Payment information and your Stripe email (if you pay for Pro)
If you purchase Pro Monthly or Pro Lifetime, Stripe collects the payment information necessary to charge your card. Zero Hour does not see, store, or process card numbers; Stripe does. What we store: the email you used at Stripe checkout, your Stripe customer ID, your plan status and expiry date, and the install ID currently bound to your Pro. The email is the key that lets you move Pro to another browser by typing it. We never market it, never share it, and never sell it. Stripe's privacy policy applies to all card-data handling.
Support correspondence (if you email us)
If you email help@skella.com.au, we have your email address and the contents of your message. We use this only to respond to you and to identify recurring issues. We don't share it with anyone.
Where data lives
| Data | Location |
|---|---|
| Your snipes (active and history) | chrome.storage.local: your machine |
| Your settings | chrome.storage.local: your machine |
| Your install ID | chrome.storage.sync: your Chrome Sync (Google) |
| Your install ID + plan status | Neon Postgres database, operated by Skella & Co Pty Ltd |
| Your Stripe checkout email (Pro users only) | Neon Postgres database, operated by Skella & Co Pty Ltd |
| Your card data | Stripe: we never see it |
| Your eBay cookies | Your browser. Carried natively on the bid request from inside the eBay tab. Never copied, persisted, or transmitted by Zero Hour. |
Sharing
We do not sell, rent, or share your data with anyone. For free users, what we have is an opaque UUID and a plan status. For Pro users, we additionally have the email used at Stripe checkout. We do not market against it, do not enrol it in any list, and do not share it with anyone. Stripe holds payment data under its own privacy commitments; we don't share data with them beyond what's needed for the subscription.
Marketing site analytics
The marketing site (zerohourbid.com) uses Vercel Web Analytics, which is cookieless and aggregated. No personal identifier is collected, no cookies are set, and no cross-site tracking happens. Aggregated stats include page views and referrers. Nothing else.
Crawlers and AI
We allow GPTBot, ClaudeBot, PerplexityBot, Google-Extended, CCBot, and other major AI bots to read the marketing site (see robots.txt). We make no commitments on behalf of those services about what they do with the content. Zero Hour itself does not embed any LLM or AI service.
Your rights
Because we collect so little, the standard data-rights flows (deletion, portability, access) are simple:
- Access: email us with your install ID or your Stripe checkout email. We'll return everything we have, which is your plan status, the email used at Stripe checkout (Pro only), and your Stripe customer ID.
- Deletion: uninstalling the extension wipes all local data. To delete your entitlement record from our database, email
help@skella.com.au. We'll remove it within 7 days. Deleting also cancels active Pro subscriptions. - Portability: there's nothing to port. Your snipes are already on your machine in a readable JSON structure under chrome.storage.local.
Children
Zero Hour is not directed at children under 13. eBay's own terms of service require users to be of legal age in their jurisdiction.
Changes to this policy
If we materially change this policy, we'll publish the change here and update the "last updated" date at the top. For Pro users we may also send a notice to the email used at Stripe checkout, but only when a material change affects how that email is handled.
Operating entity
Zero Hour is a product of Skella & Co Pty Ltd, Adelaide, Australia.